Yes. You can find a list of all online and physical stores here.

At select stores. You can find a list of all retailers here.

We accept MobilePay, VISA-Dankort, VISA Electron, and MasterCard.

We deliver your package (1-2 business days) to an address or service point with GLS. You will receive an email from us with tracking information when the package is shipped from our warehouse. Contact us at info@444studios.com, if you have been waiting longer than 10 business days. To help you as best as possible, please provide the following: • Order number • Your first and last name

Go to checkout and enter the discount code in the "Enter discount code" field. The discount will be applied automatically if your order meets the discount terms. Usually, you can only use one discount code per order.

Send us an email at info@444studios.com, remember to include the following information in your email: • Your order number• Your first and last name• What is wrong with your order

For returns, complaints and exercising the right of withdrawal, send to:

1. Fill out the return form enclosed with your shipment. If you have lost the form, you can download it here in Danish, English and German. 2. The return form must be enclosed with the items you wish to return. Download return slip  English  Danish  German 3. Send the package to:

444 Studios ApS c/o Levabo Sverigesvej 20 8660 Skanderborg Attn. “444 return”

If you wish to return items, you must pay the postage yourself. We therefore recommend choosing a parcel service that offers tracking, as we cannot be held responsible if the package is lost or damaged during transit.  For health and hygiene reasons, the right of withdrawal only applies to unopened products.

Read more about returns, complaints and exercising the right of withdrawal on the page for  terms and conditions, where you can find everything you need to know. If you still have any questions, contact us at  info@444studios.com.

If you regret your purchase, we will of course refund the amount you paid us. If the value has decreased in a way for which you are liable, this will be deducted from the purchase amount. If you exercise your right of withdrawal, all payments received from you, including delivery costs (excluding any additional costs resulting from your choice of a delivery method other than the least expensive type of standard delivery we offer), will be refunded without undue delay and no later than 14 days from the date on which we receive notice of your decision to exercise your right of withdrawal. Refunds will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise. We may withhold the refund until we have received the returned goods, unless you have provided proof that you have returned them before then.

We start processing your order immediately so it can be delivered to you as soon as possible. Therefore, it may not be possible to make changes to or cancel your order once you have completed your purchase.

You CAN try to get in touch very quickly with  info@444studios.com, and we may be able to make changes in time. If you change your mind about your purchase, you are of course covered by the 14-day right of withdrawal, as long as the product remains in its unopened packaging.

Yes. When your order is on its way, we’ll email you a tracking number so you can follow your package. You’ll also receive a shipping confirmation email from GLS. After that, GLS will send you shipping updates by email and/or text message (providing a mobile number is optional). Please check that you’ve entered the correct email address, mobile number, and delivery address with your order. Always bring ID when collecting your package.

No, for hygiene reasons. But if it’s due to the wrong size on your first purchase of a model, you’re covered by our size guarantee.

Yes, we deliver both within Denmark and internationally. The delivery cost is calculated automatically at checkout and depends on the destination and delivery method. Free delivery may be available during special promotions or on purchases above a certain amount, but only applies to deliveries within Denmark.

Our underwear for urinary dribbling is best suited for drips and small leaks. These underwear absorb up to 90 ml of liquid, which is almost a whole deciliter.

Yes, if you put them in the washing machine at 60 degrees with a little detergent (but no fabric softener or bleach), the urine and all bacteria will be washed out, so they are ready to use again next time.

Wash them in the machine at 60 degrees, so  you eliminate all bacteriathat may be present from use.

Wash  over 60 degrees can reduce absorbency and durability.

Wash below 60 degrees does NOT reduce absorbency or durability.

As long as you like! The product’s functionality and safety are not affected by prolonged use, but we only guarantee functionality for up to 30 wash cycles at up to (and including) 60 °C.

Wash them in the machine at 60 degrees to eliminate all bacteria that can accumulate with use.

Wash  above 60 degrees can reduce absorbency and durability. Wash  below 60 degrees does  NOT suction power or durability.

The need for protection against light bladder leakage varies from person to person.

Since the underwear looks, feels, and fits like regular underwear, you should change it daily, unless you need to change it several times a day. Depending on how often you do laundry, you can calculate how many pairs you need.

If you’re very active, for example, playing sports, dancing, or doing other activities, you’ll typically need more.

Typically, you’ll need 2-20 pairs, depending on the severity of the leakage and how often you do laundry and other washing.

The level of absorbency you may need can vary widely.

As a guide, 90 ml will cover you if you have dribble incontinence. If you have urge incontinence, we recommend at least 150 ml absorbency.

It depends on which model you choose.

Most often,  the absorbency in women's underwear is mostly distributed in the middle and back, as this is where urine is best absorbed.

Most often,  men's boxer briefs mostly have absorbency distributed at the front, as this is where urine is best absorbed.

Take a close look at the product you want to buy. You can see details in the images of the front and back, as well as close-ups, and often you'll also find a detailed description. If you're still unsure, don't hesitate to  get in touch before placing your order.

In the washing machine at 60 degrees together with your other laundry (do not use fabric softener or bleach, as this can affect the underwear’s special features). Then hang them up to dry.

Wash them in the machine at 60 degrees, so  you eliminate all bacteriathat may develop with use.

Wash  above 60 degrees can reduce absorbency and durability.

Wash below 60 degrees does NOT reduce absorbency or durability.

Yes, absolutely– you can wash them with your other laundry.

Yes, choose low temperature.

No

But nothing happens when you do it.

Yes, of course! Your comfort and fit are just as important to us, whether you bought the products at full price, on sale, or with a discount code.

No. The guarantee only applies to your very first purchase of that specific model from us. The purpose of the guarantee is to help you find your correct size in our range. Once you know your size, subsequent orders are not covered by the "keep the opened pair" rule if you happen to order the wrong size again.

We want you to feel 100% confident. If you bought the wrong size, we’ll quickly help you get the right one. Since our products have a medical designation, they cannot be returned to our warehouse for hygiene and health reasons if the packaging has been opened.

Instead of making you deal with sending an opened item back, we’ll let you keep the first pairyou opened. We’ll simply create a new order and send you the right size completely free of charge.

When it comes to reusable incontinence underwear, we always recommend that you choose the smaller of the two sizesyou fall between. The product should fit snugly and securely against your body (especially around the leg openings) to provide maximum protection against leaks. And remember: If the smaller size should prove too tight after all, you're 100% covered by our size guarantee!

If you’ve put together an order with different models to try them out, the same golden rule applies: Open and try only one model first.

Important: Our size guarantee is void if the product has been washed or actually used.

For the guarantee to apply, you must try on the underwear before washing (and over your own clean underwear). As soon as an incontinence product has been in the washing machine or exposed to bodily fluids, it is considered 100% used for hygiene reasons, and we cannot offer a free replacement.

If you receive a product with a manufacturing defect (e.g. a seam that has come undone), you should not use the size guarantee, but file a regular complaint. Simply contact our support team with a picture of the defect, and we will of course send you a replacement right away - regardless of whether the package has been opened or not.

Because these are medical hygiene products, the right to return them is forfeited as soon as the seal on an individual package is broken. Unfortunately, if you have opened all the pairs, we cannot accept them back or exchange them all free of charge.

Our size guarantee is valid for 30 days from the day you receive your package. We therefore recommend trying on the first pair (over your own clean underwear) as soon as your order arrives, so we have time to exchange them for you quickly if the fit isn’t right. The guarantee expires after 30 days.

Since the underwear has only been tried on over your own underwear, it is completely clean. As we are unable to accept it back into our warehouse for legal and hygiene reasons, we recommend either giving it to a family member or friend who can wear the size, or disposing of it as regular textile waste.

As long as you’ve only opened one pair, you’re completely covered:

No, you must not. If you buy several pairs, we ask you to only open and try on the first pair.

If the first pair doesn’t fit, you’ll know the remaining pairs won’t fit either. Our size guarantee covers only one (1) opened product per order. The remaining pairs must remain unopened in their original packaging.

Yes, absolutely. We know that many people buy our products on behalf of family members who suffer from urinary incontinence. The guarantee works exactly the same way: Your loved one simply needs to try on the first pair over their own clean underwear. If the sizing isn’t right, just contact us with the order number, and we’ll send you the new size.

No. Our size guarantee is an exchange service for a new size. If you would like a full refund, the standard right of withdrawal applies. This means that the items must be returned to our warehouse in 100% unopened and intact original packaging. We do not issue refunds for products whose packaging has been opened.

No. The size guarantee only applies to finding the right size of the product you ordered (e.g., from size M to size L of the same model).

If you want to exchange it for a completely different model (e.g., from a 'Hipster' to a 'High Waist') or a different color, this is considered a regular exchange. This requires the product to be returned to our warehouse in unopened, original packaging.

To activate your size guarantee and prevent abuse, our customer service team simply asks you to provide your order number and a brief description of where the shoe is uncomfortable (e.g., whether they are too loose around the legs or too tight at the waist). In some cases, we may ask for a quick photo of the product next to the packaging to verify the claim in our system before we issue your free replacement order.